PSC Group is a trusted leader in the refining, petrochemical, terminal, and marine transportation industries. With over 70 years of experience, they provide services in product handling, site logistics, marine operations, railcar repair, and sustainability initiatives across 190+ chemical plants, refineries, and terminals in North America.
As PSC Group scaled, manual, disjointed procurement processes slowed down request-to-receive cycle times, impacting efficiency. Procurify’s spend management solution helped PSC modernize procurement, reduce miscommunication, and enhance financial control—without costly ERP license expansions.
The challenges
With PSC Group’s multiple business units and ventures, there were often delays and roadblocks when it came to executing efficient finance processes.
“The main pain point was how slow the process was from procurement to paying a supplier,” explained Costa. “Because the process wasn’t automated and we had little visibility, it required several manual steps to confirm even the receipt of an item.”
Costa, who oversees IT at PSC Group, immediately campaigned to bring structure to the company’s procurement and AP processes when he joined the organization in 2022.
In the first month, Costa said, “We need a better procurement tool.” That became his first project after he joined PSC.
Modernizing PSC Group’s procurement strategy meant addressing three key challenges:
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Manual, error-prone processes: The lack of automation caused delays in approvals and payments, slowing down operations.
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Decentralized procurement workflows: With over 5,000 employees spread across multiple states and 190+ chemical plants and refineries, procurement operations lacked visibility and standardization.
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Costly ERP licenses: Increasing ERP access was not a viable solution due to high costs, making streamlined procurement tools a necessity.
The solution
Costa’s goal was clear: find a solution that would streamline the procure-to-pay process without adding unnecessary complexity. The team needed a tool that employees would actually use—one that would integrate seamlessly with their existing operations and provide real-time visibility into spending. After evaluating several options, PSC Group chose Procurify’s spend management platform to overhaul its procurement process.
The implementation of Procurify resulted in several key improvements:
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Mobile accessibility: A full-feature mobile app (available on Google Play and App Store) allowed field teams to submit requests and approvals on the go.
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Stronger compliance: Centralized digital approvals reduced unauthorized purchases and enforced spend controls across multiple business units.
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Faster processing: Streamlined AP workflows cut down processing time, reducing late payments and operational bottlenecks.
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Simplified user experience: An intuitive interface made adoption easy for employees at every level, from frontline workers to finance leaders.
Takeaways
By leveraging Procurify’s end-to-end spend management software, PSC Group successfully scaled procurement operations by:
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Building a proactive and accountable spend culture
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Improving communication and forecasting through accruals reporting
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Centralizing document storage and approval workflows
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Encouraging adoption with an intuitive mobile experience
