Implementation and onboarding
To kick things off, our Implementation Team and your Customer Success Manager will meet with you to provide a detailed implementation project plan so you can start seeing results as soon as possible.
-
Project planning
-
Domain configuration and review
-
Data import
-
Key integrations
-
Initial training and user onboarding
Strategic and customer support
Your Customer Support Manager will be your strategic partner throughout your ongoing journey with Procurify. Through regular check-ins, your CSM is at your disposal to deliver metrics, strategic advice, and assistance with new features.
-
Success planning
-
Quarterly check-ins
-
Report cards
-
Strategic enablement
-
Value recognition and delivery
Technical support
Our experienced Technical Support Team is available 24 hours a day, 5 days a week to help troubleshoot issues and provide guidance. No matter the issue, our fast and responsive team is ready to jump to action to keep your workflows flowing.
-
Timely technical support
-
Deep product knowledge
-
Comprehensive training resources
Education and enablement
Our Education Team works to enlighten you with spend management best practices, new feature announcements, and in-depth articles about key workflows and integrations.
-
Procurify Academy and video resources empower you to work at your own pace
Take control of spend now
Book a personalized demo to see the Procurify procure-to-pay platform in action.
